Refund Policy

A legal disclaimer

1. Cancellations

   • Clients may cancel a scheduled inspection up to 48 hours before the confirmed appointment for a full refund.

   • Cancellations made less than 48 hours before the scheduled inspection may be subject to a charge at our discretion.

2. Failed Inspections / No Access

   • If we are unable to access the property or cannot provide an inspection report for any reason, we will issue a refund of 50% of the service cost.

   • This partial refund covers the time and resources already allocated to your booking.

3. Refund Processing

   • Refunds will be issued via the same payment method used at the time of booking.

   • Please allow 7–10 business days for processing.

4. Right to Refuse Refund

   • We reserve the right to deny a refund if the booking or cancellation does not comply with these terms.